Privacy Notice for Our Customers and Related Persons SCB Asset Management Company Limited


We, SCB Asset Management Company Limited, care about the privacy of our customers, thus, we provide this privacy notice to inform our customers of our policy in relation to the collection, use and disclosure of personal data of individual (“you”) in accordance with the Personal Data Protection Act B.E. 2562 (“PDPA”), relevant laws and regulations. This privacy notice informs you of how we collect, use or disclose your personal data, what and why we collect, use or disclose your personal data, how long we hold it, who we disclose it to, your rights, what steps we will take to make sure your personal data stays private and secure, and how you can contact us.

This privacy notice applies to:
(1) Our customers
  • Individual customers: Our past and present customers who are individual.
  • Corporate customers: Directors, shareholders, ultimate beneficial owners, employees, guarantors, security providers, and legal representatives of our past and present corporate customers and other individuals authorised to act on their behalf. Our corporate customer shall ensure that the authorised persons and any of relevant individuals have acknowledged our privacy notice.
(2) Non-customers
These include individuals who have no product or service holding with us, but we may need to collect, use or disclose your personal data (e.g. investors; anyone who makes a payment to or receives a payment from our customers; anyone that visits our website or our applications, or offices; guarantors or security providers; ultimate beneficial owner; beneficial owner as per insurance policy; directors or legal representatives of a company that uses our services or entering into agreements with us; debtors of our customers; professional advisors, including our directors, investors, shareholders and their legal representatives, and anyone involved in other transactions with us or our customers).
Please note that some of the links on our platform may lead to third party’s platforms, and if you access these platforms, your personal data will then be processed under the third party’s policies. Make sure that you have read those privacy notices when accessing such platforms.

1. How we collect, use or disclose your personal data

We only collect, use or disclose your personal data where it is necessary or there is a lawful basis for collecting, using or disclosing it. This includes where we collect, use or disclose your personal data based on the legitimate grounds of legal obligation, performance of contract made by you with us, our legitimate interests, performance under your consent and/or other lawful basis. Reasons for collecting, using or disclosing are provided below:

1.1.Our legal obligation

We are regulated by many laws, rules, regulations, and orders of any competent governmental, supervisory or regulatory authorities, and to fulfil our legal and regulatory requirements, it is necessary to collect, use or disclose your personal data for the following purposes, which include but not limited to:

a) Compliance with the PDPA and any amendment thereof;

b) Compliance with laws (e.g. Financial Institution Business Law,, Securities and Exchange Laws, Anti-Money Laundering Laws,  Prevention and Suppression of Financial Support to Terrorism and the Proliferation of Weapons of Mass Destruction Laws, and other laws to which we are subject both in Thailand and in other countries), including conducting identity verification, background checks and credit checks, Know Your Customer/Customer Due Diligence (KYC/CDD) processes, other checks and screenings (including screening against publicly available government law enforcement agency and/or official sanctions lists), and ongoing monitoring that may be required under any applicable law (e.g. investment limits); and/or

c) Compliance with regulatory obligations and/or orders of authorized persons (e.g. orders by any court of competent jurisdiction or of governmental, supervisory or regulatory authorities or authorized officers).

1.2. Contract made by you with us

We will collect, use or disclose your personal data in accordance with the request and/or agreement made by you with us, for the following purposes, which include but not limited to:

a) process your request prior to entering into an agreement, consider for approval and provide products and/or services, processing your applications or requests for services or products, deliver our products and/or services to you, provide advice and deal with products and/or services including any activities that if we do not proceed, then our operations or our services may be affected or may not be able to provide you with fair and ongoing services;

b) authenticate when entering into, doing or executing any transactions;

c) carry out your instructions (e.g. to submit your orders, fulfil a request for utilization of loan and other credit facilities, respond to your enquiries or feedback, or to resolve your complaints);

d) provide online investment, mobile applications (e.g. SCB PVD Online, SCB MyProvident, PF Online and SCBAM Fund Click) and other online product platforms (e.g. Chatbot via Line official account of The Siam Commercial Bank Public Company Limited, ours and companies in SCBX Group);

e) track or record your transactions, rights and benefits;

f) produce reports (e.g. transaction reports requested by you or our internal reports);

g) notify you with transaction alerts;

h) recover the money which you owe (e.g. when you have not paid for your outstanding fees);

i) carry out account maintenance and operations relating to your accounts, including without limitation, carrying out your request for services or products.  processing your transactions, generating your confirmation letter, investment report, investment confirmation letter and account statement, and operating and closing your accounts;

j) carry out or make transactions and/or payments, such as processing payments or transactions, fulfilling transactions, conducting settlement, billing, processing and clearing activities, managing your relationship with us and administration of your account with us;

k) enforce our legal or contractual rights;

l) provide IT and helpdesk and supports, create and maintain code and profile for you, manage your access to any systems to which we have granted you access, remove inactive  accounts;

m) provide investment products to you (including investment products of third parties that you may be interested) from time to time and deal with all matters relating to the investment products;

n) provide mutual fund management services (e.g. open account with bank custodian, make onshore and/or offshore investment and appoint a beneficiary);

o) provide private fund management services (e.g. fund set up, open deposit account and securities account, increase and decrease investment amount, enter into ISDA for and on behalf of private fund and proceed on related transaction with custodians);

p) open an omnibus account for buy, sell and switch unit-linked insurance products;

q) provide provident fund management services (e.g. fund set up, withholding tax submission to the Revenue Department and other ongoing registrar management); and/or

r) provide fund manager services for property fund, infrastructure fund and digital assets and provide trustee services for REITs.

1.3. Our legitimate interests

We rely on the basis of legitimate interests by considering our benefits or third party’s benefits with your fundamental rights in personal data which we will collect, use or disclose for the following purposes, which include but not limited to:

a) conduct our business operation and the operation of companies in SCBX Group  (e.g. to conduct compliance audit, to conduct risk managements, to conduct finance and accounting managements, to conduct financial audits, to conduct internal operation management, to monitor, prevent and investigate fraud, money laundering, terrorism, misconduct, or other crimes, including but not limited to carrying out the creditworthiness checks of any persons related to our corporate customer, which may not be required by any governmental or regulatory authorities, and authenticating your identity to prevent such crimes);

b) conduct our relationship managements (e.g. to serve customers, to conduct customer survey, to handle complaints, to calculate remuneration for selling agent);

c) ensure security (e.g. to maintain CCTV records, to register, exchange card and/or take photo of visitors before entering into our premises);

d) develop, test and improve our products, services and systems to enhance our services standard and/or for the greatest benefits in fulfilling your needs , including to conduct research, analyse data and offer products, services and benefits suitable to you by considering the fundamental rights in your personal data. If you do not wish to receive the offering of products, services and benefits from us, you can contact us through SCBAM Client Relations Tel. 02-777-7777 during the Company’s office hours.

e) record images and/or voices relating to the meetings, trainings, seminars, recreations or marketing activities and create public relations and marketing materials, such as publishing on newspaper, or posting on website and social media;

f) in case of our corporate customer, we will collect, use and disclose personal data of directors, authorized persons or attorneys;

g) ensure business continuity;

h) handle claims and disputes, file lawsuits and process the relevant legal proceedings;

i) contact you prior to your entering into a contract with us;

j) evaluate suitability and qualifications, issuance of request for quotation and bidding, and execution of contract with you;

k) protect against security risks (e.g.  monitoring network activity logs, detecting security incidents, conducting data security investigations, and otherwise protecting against malicious, deceptive, fraudulent, or illegal activity);

l) comply with applicable foreign laws or cooperate for compliance with applicable foreign laws;

m) carry out research, planning and statistical analysis (e.g. on your investment limit and investment behavior, data analytics, assessments, surveys and reports on our products, services and your performance, to carry out our campaigns or our business opportunities);

n) organize our promotional campaign or events, conferences, seminars, and company visits, including to give reward as per promotional campaign or events;

o) facilitate financial audits to be performed by an auditor;

p) receive advisory services from legal counsels, financial advisors, and/or other advisors appointed by you or us;

q) in the event of sale, transfer, merger, reorganization, or similar event, disclose and transfer your personal data to one or more third parties as part of that transaction;

r) maintain and update lists or directories of the customers (including your personal data), and keep contracts and associated documents in which you may be referred to;

s) comply with reasonable business requirements (e.g.  management, training, auditing, reporting, control or risk management, statistical and trend analysis and planning or other related or similar activities, implementing business controls to enable our business to operate, and enabling us to identify and resolve issues in our IT systems, to keep our systems secured, performing our IT systems development, implementation, operation and maintenance);

t) undertake fraud prevention model development, underwriting model development, collection model development, and proxy income model development, and track propensity to approve model performance;

u) facilitate you and a financial institution that grants credit facility to you to receive and/or deliver your information relating to the provident fund’s contributions and credit facility in the case where you are member of the provident fund and apply for provident fund welfare loan with a financial institution approved by us;

v) apply for accidental insurance and/or life insurance for your benefit in the case where you are member of the provident fund which additionally provides accidental insurance policy and/or life insurance policy (as the case may be); and/or

1.4. Your consent

In certain cases, we may ask for your consent to collect, use or disclose your personal data to maximise your benefits and/or to enable us to provide services to fulfil your needs for the following purposes, which include but not limited to:

a) collect, use or disclose your sensitive personal data for verification of your identity before continuing the transaction, and Know Your Customer (KYC) process as necessary (e.g. to use your identification card photo (which contains your sensitive personal data, namely religion and/or blood type) and  biometric information (e.g. face recognition and voice recognition) and criminal record or health and disability data (e.g. physical wellbeing and soundness of mind) for evaluating your suitability, vulnerability, and qualifications for investment);

b) collect and use your personal data and any other data to conduct research and analyze for the greatest benefits in developing products and services to truly fulfil your needs and/or to contact you for offering products, services and benefits exclusively suitable to you;

c) send or transfer your personal data and sensitive personal data  overseas, which may have inadequate personal data protection standards (unless the PDPA specifies that we may rely on other legal basis or may proceed without obtaining consent); 

d) when you are classified as a minor, incompetent or quasi-incompetent whose consent must be given by their parent, guardian or curator (as the case may be) (unless the PDPA specifies that we may proceed without obtaining consent);

e) disclose your personal data and any other data to companies in SCBX Group as shown on for the following purposes: (1) researching, conducting statistical data, developing, analyzing products, services, and benefits to fulfil your needs; and (2) contacting you for offering or providing products, services and benefits suitable to you; and/or 

f) other activities which we may require your consent.

1.5. Other lawful basis

Apart from the lawful basis which we mentioned earlier, we may collect, use or disclose your personal data based on the following lawful basis:

a) prepare historical documents or archives for the public interest, or for purposes relating to research or statistics;

b) prevent or suppress a danger to a person’s life, body or health; and/or

c) necessary to carry out a public task, or for exercising official authority.

If the personal data we collect from you is required to meet our legal obligations or to enter into an agreement with you, we may not be able to provide (or continue to provide) some or all of our products and services to you if you do not provide your personal data when requested.

2. What personal data we collect, use or disclose

The type of personal data, namely personal data and sensitive personal data, which we collect, use or disclose, varies on the scope of products and/or services that you may have used or had an interest in. The type of personal data shall include but not limited to:


Examples of personal data

Personal details

  • Title
  • Given name, middle name, surname, hidden name (if any)
  • Gender
  • Date of birth
  • Age
  • Educational background
  • Marital status
  • Nationality
  • Beneficiaries information

Contact details

  • Mailing address
  • E-mail address
  • Phone number
  • Mobile number
  • Facsimile Number
  • Name of representatives or authorised persons acting on behalf of our customers
  • Social media accounts, including profile data, photo and other identifier for electronic communication
  • Business address
  • Business phone number
  • Contact details of reference person

Identification and authentication details

  • Photo
  • ID card photo
  • Identification number, laser number (back of identification card) 
  • Passport
  • Certificate/Alien ID
  • Driving licence
  • Signatures
  • Tax identification number
  • House registration

Employment details

  • Occupation
  • Employer’s details and workplace
  • Position
  • Salary or income
  • Remuneration
  • Job title
  • Bonus
  • Work place
  • Employment commencement date

Financial details and information about your relationship with us

  • Data relating to products and/or services you use
  • Channels you use and ways you interact with us
  • Your customer status, your ability to get and manage credit, your payment history, transaction records
  • Information about your transactions
  • Credit card and debit card information
  • Account number and account type (e.g. account for ATS or for receiving dividends)
  • Account name
  • Account history
  • Asset holding
  • Current assets
  • Income and expenses
  • Payment details
  • Source of wealth and funds
  • Broker number
  • Trading history and balance
  • Earnings and investments
  • Representation
  • Trade information
  • Margin balance
  • Margin loan record
  • Private fund information (i.e. portfolio name, outstanding balance and management fee)
  • Provident fund information (i.e. fund name, fund code, member code, department code, investment policy, investment plan, proportion of investment per investment policy, employees’ savings , interest accrued on employees’ savings, employees’ savings units, employer’s contribution, interest accrued on employer’s contribution,  employer’s contribution units, total outstanding amount, total outstanding units, members’ age, date of  membership termination, reason of membership termination, proportion (%) gained from employer, last date of money remittance to the fund, withholding tax amount, request to maintain the whole amount of the benefits entitled to receive within the fund, request to receive installment payments from the fund, method of receiving or transferring fund money, bank and bank account number for receiving or transferring fund money, name of provident fund or retirement mutual fund where the fund money to be transferred,  proportion (%) gained from former employer, new employer name, new employer code, new investment policy  name and investment plan,  new employment commencement date with new employer, type of transfer, method of receiving fund money, continuation or discontinuation of working period, former employer name, former fund name,  method of receiving transfer, date of becoming member with current employer, investment policy and investment proportion being transferred)
  • Daily transaction record
  • Dividends payment receipt
  • Fund unitholding information (e.g. fund holding ratio)
  • Fund unitholding number
  • Fund allotment amount
  • Investment amount
  • Line information (e.g. profile picture, chat log and session)

Market research, marketing and sales information

  • Customer survey
  • Data and opinions expressed when participating in market research (e.g. your responses to questionnaires, surveys, requests for feedbacks, and research activities)
  • Details of services you receive and your preferences
  • Inferences about you based on your interactions with us
  • Communication preferences and details or content of your communications with us

Geographic information, information about your device and your software, and technical details

  • Your GPS location
  • IP address
  • Technical specifications and uniquely identifying data, (e.g.   IMEI (International Mobile Equipment Identity) of mobile phone or other unique device identifier and any details relating to mobile phone, web beacon, log, device ID and type, network, connection details, access details, single sign-on (SSO) details, login log, access date and times, duration of usage, cookies, login data, search history, browsing details, browser type and version, time zone setting and location, language preferences, browser plug-in types and versions, operating system and platform, and other technology on devices you use.

Investigation data

  • Data for due diligence checks, (e.g. data relating to Know Your Customer (KYC) or Customer Due Diligence (CDD))
  • Data for risk management or Anti-Money Laundering and Combating the Financing of Terrorism (AML/CFT) checks

User login, subscription data, and profile details

  • Login information for using our system, online system and applications.
  • Account identifiers
  • Username, password and other verification code
  • Interests, preferences and activities
  • PIN ID code for trading and investment
  • Investment objectives
  • Investment knowledge and experience
  • Risk assessment score, risk profile and risk level

Usage details

  • Data relating to your usage of websites, platform, products and services   (e.g. click and reach)
  • Data relating to your usage and interaction with our advertising (including content viewed, links clicked, and functions used)

Information concerning security

  • Visual images
  • Personal appearance
  • Detection of any suspicious and unusual activity
  • CCTV images or recordings
  • Video recordings

Sensitive personal data

  • Religion as shown in the identification card
  • Blood type as shown in the identification card
  • Biometric information (e.g. face recognition, fingerprint and voice recognition)
  • Race
  • Health and disability (e.g. physical wellbeing and soundness of mind)
  • Criminal records
Other information
  • Records of correspondence and other communications between you and us, in whatever manner and form, including but not limited to phone, email, live chat, instant messages and social media communications
  • Information that you provide to us through any channels

3. Sources of your personal data

Normally, we will collect your personal data directly from you but sometimes we may get it from other sources , in such case we will ensure the compliance with the PDPA.  Personal data we collect from other publicly available sources) and through may include but not limited to:

a) Data obtained by us from companies in SCBX Group and/or any other persons who we have relationship with;

b) Data obtained by us from persons related to you (e.g. your family, friends, referees);

c) Data obtained by us from corporate customers as you are director, authorised person, attorney, representative or contact person; 

d) Data obtained by us from  service providers, official authorities (e.g. Department of Business Development, the Ministry of Commerce, Office of the Securities and Exchange Commission of Thailand, and Digital Access Platform Company Limited (FundConnext)), or third parties (e.g. your representative, employer, sponsor and third parties that have roles in delivering services to you or someone acting on their behalf may provide us with information about you, third-party underwriters, third-party agents, third-party registrar, third-party custodians (e.g. custodian of selling agent in case of unit-linked insurance products), sub-custodians, and brokers).

In case you have given any personal data of any other person to us for executing transactions with us or any purposes, you shall notify such person of the details relating to the collection, use and disclosure of personal data and rights under this privacy notice. In addition, you shall obtain consent from such person (if necessary) or relied on another legal basis to provide personal data to us.

4. Your rights

The PDPA aims to give you more control of your personal data. You can exercise your rights under the PDPA details as specified below , through the channels prescribed by us:  

4.1 Right to access and obtain copy

You have the right to access and obtain copy of your personal data holding by us, unless we are entitled to reject your request under the laws or court orders, or if such request will adversely affect the rights and freedoms of other individuals.

4.2 Right to rectification

You have the right to rectify your inaccurate personal data and to update your incomplete personal data.

4.3 Right to erasure

You have the right to request us to delete, destroy or anonymise your personal data, unless there are certain circumstances where we have the legal grounds to reject your request.

4.4 Right to restrict

You have the right to request us to restrict the use of your personal data under certain circumstances (e.g. when we are pending examination process in accordance with your request to rectify your personal data or to object the collection, use or disclosure of your personal data, or you request to restrict the use of personal data instead of the deletion or destruction of personal data which is no longer necessary but you ask us to restrict it instead as you have necessity to retain it for the purposes of establishment, compliance, exercise or defense of legal claims).

4.5 Right to object

You have the right to object the collection, use or disclosure of your personal data in case we proceed with legitimate interests basis or for the purpose of direct marketing, or for the purpose of scientific, historical or statistic research, unless we have legitimate grounds to reject your request (e.g. we have compelling legitimate ground to collect, use or disclose your personal data, or the collection, use or disclosure of your personal data is carried out for the establishment, compliance, or exercise legal claims, or for the reason of our public interests).

4.6 Right to data portability

You have the right to receive your personal data in case we can arrange such personal data to be in the format which is readable or commonly used by ways of automatic tools or equipment, and can be used or disclosed by automated means. Also, you have the right to request us to send or transfer your personal data to third party, or to receive your personal data which we sent or transferred to third party, unless it is impossible to do so because of the technical circumstances, or we are entitled to legally reject your request.

4.7 Right to withdraw consent

You have the right to withdraw your consent that has been given to us at any time pursuant to the methods and means prescribed by us, unless the nature of consent does not allow such withdrawal. The withdrawal of consent will not affect the lawfulness of the collection, use or disclosure of your personal data based on your consent before it was withdrawn.

You can review and change your consent to use or disclose your personal data for marketing purposes through channels as specified in No. 11 below or other channel prescribed by us in the future

4.8 Right to lodge a complaint

You have the right to make a complaint with the Personal Data Protection Committee or their office in the event that we do not comply with the PDPA.

5. How we share your personal data

We may disclose your personal data to the following parties under the provisions of the PDPA:

a) Companies in SCB Group  and/or other persons that we have the legal relationship, including our directors, executives, employees, staffs, contractors, representatives, advisors and/or such persons’ directors, executives, employees, staffs, contractors, representatives, advisors;

b) payment recipients, beneficiaries, account nominees, intermediaries (such as third-party securities companies, or asset management companies), registrars, underwriters, custodians, correspondents , market counterparties, issuers of products, or global trade repositories and/or other persons that we have the legal relationship, including our directors, executives, employees, staffs, contractors, representatives, advisors and/or such persons’ directors, executives, employees, staffs, contractors, representatives, advisors;

c) governmental authorities and/or supervisory or regulatory authorities (e.g. the Bank of Thailand, Office of the Securities and Exchange Commission, Ministry of Digital Economy and Society, Anti-Money Laundering Office, Thai Revenue Department, the Stock Exchange of Thailand, Thailand Futures Exchange, Thailand Securities Depository, Thailand Clearing House court and Department of Provincial Administration);

d) suppliers, agents, vendors and other entities (e.g. professional associations to which we are member, external auditors, depositories, document warehouses, overseas financial institutions and clearing houses) where the disclosure of your personal data has a specific purpose and under lawful basis, as well as appropriate security measures;

e) any relevant persons as a result of activities relating to selling rights of claims and/or assets, restructuring or acquisition of any of our entities, where we may transfer their rights to; any persons with whom we are required to share data for a proposed sale, reorganisation, transfer, financial arrangement, asset disposal or other transaction relating to our business and/or assets held by our business;

f) other banks, financial institutions and third parties where required by law to help recover funds that have entered your account due to misdirected payment(s) by such third parties or trace funds where you are a victim of suspected financial crime, or where suspect funds have entered your account as a result of financial crime;

g) debt collection agencies, lawyers, fraud prevention agencies, courts, authorities or any persons whom we are required or permitted by laws, regulations, or orders to share personal data;

h) third parties providing services to us (e.g., IT service providers (e.g. Google Cloud Platform (GCP) and MSCI Limited and outsource or vendor who provides operational system test and development services), document delivery service providers, customer (e.g. Thailand Post, TKS and G4S) satisfaction survey service (e.g.  Little Big Links and PCC International Co., Ltd.), printing services, market analysis and benchmarking, including but not limited to correspondent banking, agents and subcontractors acting on our behalf);

i) social media service providers (in a secure format) or other third-party advertisers so they can display relevant messages to you and others on our behalf about our products and/or services. Third-party advertisers may also use information about your previous online activities to tailor adverts to you;

j) third-party security providers;

k) other persons that provide you with benefits or services associated with our products or services, e.g. insurance company (for provident fund services);

l) your attorney, sub-attorney, authorized persons or legal representatives who have lawfully authorized power.

6. International transfer of personal data

The nature of the modern investment business is global and under certain circumstances it is necessary for us to send or transfer your personal data internationally (e.g. transferring data to companies in SCBX Group). When sending or transferring your personal data, we will always exercise our best effort to have your personal data transferred to our reliable service providers or other recipients by the safest method in order to maintain and protect the security of your personal data.

If the destination countries do not have adequate data protection standard, we will proceed to transfer personal data as specified by the PDPA and will put in place the protection measures of such personal data as necessary and appropriate.

7. Retention period of personal data

We will maintain and keep your personal data while you are our customer and once you have ended the relationship with us (e.g. after you closed your account with us, or following a transaction with us, or in case of your application to use our services is disapproved, or you terminated the services provided by us), we will only keep your personal data for a period of time that is appropriate and necessary for each type of personal data and for the purposes as specified by the PDPA.

The period we keep your personal data will be linked to the prescription period or the period under the relevant laws and regulations (e.g. Financial Institution Business Laws, Securities and Exchange Laws, Anti-Money Laundering Laws, Prevention and Suppression of Financial Support to Terrorism and the Proliferation of Weapons of Mass Destruction Laws, Accounting Law, Tax Laws, Labour Laws and other laws to which we are subject both in Thailand and in other countries). In addition, we may need to retain records of CCTV surveillance in our head officeand/or voice records of SCBAM Client Relations to prevent fraud and to ensure security, including investigating suspicious transactions which you or related persons may inform us.

8. Use of Cookies

We may collect and use cookies and similar technologies when you use our products and/or services. This includes when you use our websites and applications.

The collection of such cookies and similar technologies helps us recognise you, remember your preferences and customise how we provide our products and/or services to you. We may use cookies for a number of purposes (e.g. enabling and operating basic functions, helping us understand how you interact with our websites or emails, or enabling us to improve your online experiences or our communications with you, particularly, to ensure that online adverts displayed to you will be more relevant to you and of your interests), for details please see Cookie Notice.

9. Use of personal data for original purposes

We are entitled to continue collecting and using your personal data which has previously been collected by us before the effectiveness of the PDPA in relation to the collection, use and disclosure of personal data, in accordance with the original purposes. If you do not wish us to continue collecting and using your personal data, you may notify us to withdraw your consent at any time.

10. Security

We endeavour to ensure the security of your personal data through our internal security measures and strict policy enforcement. The measures extend from data encryption to access control restriction. We also require our staff and third-party contractors to follow our applicable privacy standards and policies and to exercise due care and measures when using, sending or transferring your personal data.

11. How to contact us

If you have any questions or would like more details about our privacy notice, please contact us through the following channels:

• our head office located at SCB Park Plaza Bldg., Tower 1, 7th-8th Floor, 18 Rutchadapisek Road, Chatuchak, Chatuchak, Bangkok 10900.

• our Data Protection Officer by writing to E-mail: or our address as specified above.

If you would like to exercise your rights in accordance with PDPA, please contact us through SCBAM Client Relations Tel. 02-777-7777 during the Company’s office hours.

12. Changes to this privacy notice

We may change or update this privacy notice from time to time and we will inform the updated privacy notice at our website

Version March 2023